- About Us
We provide a winning value proposition to our customers, by offering top of the line optimized systems in a timely manner for business and medical sectors.
We offer more than we promise
Because we think differently and always have new ideas, we give our customers new ideas related to their businesses and provide them with solutions that could open more doors and maximize their profits. We also can help our customers to identify their problems and provide them with a digital long-term solution that puts an end to their problems.
We care about you
Relationships with our customers do not end once we deliver their product or service, we make sure that we always stay in touch and get their feedback. Our team of professionals is always ready for any inquiries or requests the customer may ask for.
You are always up-to-date
Because J-technology uses cutting-edge technologies to implement our customers' solutions, you're always in a safe position where you get the most performance and secured services or applications, With J-technology you are always up-to-date.
J-technology was founded in 2012, providing web-based solutions, call center services, digital marketing, custom web applications, and other marketing services to organizations ranging from small and medium businesses to publicly traded corporations.
From the beginning, J-technology has been driven by the desire to create an environment that fosters personal growth and development and to be an industry leader, J-technology has enjoyed strong growth in each year of operations.
J-Technology is a group of dedicated entrepreneurs with hybrid experience focusing on digitalizing business facilities to provide an exceptional customer experience.
To be the market leading provider of medical and business systems in Egypt and MENA by presenting an Egyptian business role model that fosters international standards/technologies
We believe that success is a reflection of the company culture and inner values
and in order to deliver the exceptional customer experience we seeded the
following values in our company:
Customer oriented organization
Appreciation of innovative ideas
Automation of every process
Support of personal development
Employees are the most valued
These values guide our decisions, how we build teams and our product.
START WITH WHY
Put customers first
Always dig deep
OWN THE CHANGE YOU SEEK
If it could be better, change it
Commit and follow through
ACT WITH KINDNESS
Bring out the best in others
Growth is a shared responsibility
Listen, speak up and risk being wrong
Default to transparency
MAKE A POSITIVE IMPACT, TOGETHER
Find ways to give back
Do the right thing
Goals for Business Organizations:
Provide organizations with web solutions and business automation systems that best fit their organizational needs into becoming a full technologically integrated organization.
Establishing automated systems for office and workforce management including employee’s payrolls, attendance, appraisal forms, self-service, etc.
Facilitate communication between employees and upper management.
Reach the required audience through innovative digital marketing and campaign ideas.
Establish and maintain call centers that introduce maximum customer satisfaction using strategies that utilize customer service.
Goals for Healthcare sector:
Provide essential tools and systems that facilitate the transformation of clinics and hospitals into computerized systems.
Maintain high-quality call centers that provide patients with required life-saving measures until they reach medical professionals, Guide to appropriate specialized clinics and around the clock supervision, reporting and follow-ups on customer complaint.
Establish an online link between healthcare providers and patients, allowing individuals to access their bookings and clinical schedules while assisting when required in reservations, cancellations and inquiries. These systems hold patients’ investigations, medications and records while allowing the patient to access medical records virtually from anywhere.
Clinics are presented with queuing and doctor-patient tracking systems that help maximize utilization of capacity while decreasing waiting time.
Systems are provided for individual customization to provide statistical reports on workload and performance while linking hospitals, laboratories, and pharmacies by automating patients’ medical records and providing a reliable database source for analytical reports and patient monitoring
We're lucky that the people at J TECHNOLOGY are not only superb at their jobs, but are a reliable, friendly bunch who leave egos out of the equation.
Assembling a team is not about filling seats—it’s about finding people whose individual talents and demeanor complement each other. Every member of J-technology team brings something unique to the table. From day-to-day brainstorming through execution, our collaborative process results in work we’re proud of.
Since 2012, we are a team of physicians, along with a group of highly qualified developers, designers, expert analysts, and experienced technical teams, worked together to develop comprehensive medical and business solutions through intelligent systems that are designed to fulfil clients’ needs as well as maximum customer satisfaction
We are a team of highly qualified physicians, developers, designers, experts, analysts and experienced technical teams working together to develop up-to-date integrated user-friendly, cost-effective systems, paired with the technically advanced futuristic work models.
Our clients based in Egypt, Africa, and the MENA region are offered a variety of services including, but not limited to, websites, web-based solutions, mobile applications, business intelligence solutions, call centers and a wide range of consultations in terms of business plans, processes, marketing strategies and project management.
J-technology team constructed the first medical call center in Egypt, which is a collaboration between a team of compassionate healthcare providers and customer relations agents, aiming to facilitate healthcare and achieve patients’ satisfaction.